— Get In Touch —

We'd love to hear from you.

Whether you have a question about an order, want to commission a custom piece, or just feel like saying hello, the atelier door is always open.

We typically reply within 24 hours.

Quickest way to reach us during studio hours.

Lucknow, Uttar Pradesh
India

Visits by appointment only.

Monday to Saturday
10:00 AM – 6:00 PM IST

Closed on Sundays and Indian holidays.

— Common Questions —

Before you write, you might find your answer here.

Most orders ship within 2 working days and arrive within 5-7 days across India. We send tracking updates over WhatsApp.

Yes. We offer 7-day easy returns on unworn pieces with tags attached. Sale items are final sale.

Currently we ship only within India. We're working on bringing Chafa to the global Indian community soon.

Absolutely. Write to us with your idea and we'll see if our artisans can bring it to life. Custom pieces take 30-45 days.

Each product page has a detailed size chart. Still unsure? Send us a WhatsApp message and we'll help you choose.

Yes. Every Chafa piece is crafted by hand in small ateliers across India. Slight variations are part of their character.